

Hardware
We recommend the Phoenix Duet PCS microphone (above, left - $133)
We recommend the Logitech C910 webcam (above, right - $57).
Firewalls and VPN's are not required. We provide our own encryption.
Private T-1 data networks are not required.
Expensive bridges are not required for multi-party calls.
Quality Control
Consistent high-quality audio and video (full-screen VGA 640X480) (30 frames per second) is maintained under the following conditions:
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PC processor – 2.4 Ghz or faster (or dual-core processor)
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PC Ram – 2 Gigabytes or more
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Webcam – Logitech C910 ($57)
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Microphone – Phoenix Duet PCS ($133).
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Internet Connection Speed – Consistent 750 kb/sec upload and download. This is easily accomplished by spending $60 per month on a dedicated broadband Internet connection to support the video conferencing computer. It is difficult to accomplish on an Internet connection shared with many other users, regardless of the nominal speed.
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Room lighting – your image is improved if you are facing a window.
Note: Higher quality (HD - 1280x720) is available in our base product simply by choosing the HD video option. HD uses more Internet bandwidth (3x) and requires a dual-core processor on the PC. Otherwise, there is no extra charge for running Secure Telehealth at HD quality.
Note: The American Telemedicine Association recommends 16” screen size. Our experience shows us that optimal screen size is variable according to the distance between the user and the screen.
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