Telepsychiatry is safe with encryption from Secure Telehealth - HIPAA PDF Print E-mail

 

Telepsychiatry only works if the highest level of confidentiality is met.  The audio and video data streams constitute protected health information (PHI) protected under HIPAA.   Secure Telehealth reaches this highest level of confidentiality by encrypting all of the data (audio + video + file sharing) in its video conferences end-to-end.

 

 

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Secure Telehealth encryption is the highest level available for video conferencing.  It is compliant with the Federal Government standard FIPS 140 Level-2.   The data payload is encrypted with AES128.  This is the highest level of encryption used in any video conferencing.

  1. Secure Telehealth encryption is forced on for all sessions.  There is no way a user or administrator can turn it off.
  2. Secure Telehealth encryption covers audio, video, and any data that is shared as part of the session (Powerpoints, documents, chats, white-board, etc.)
  3. Secure Telehealth encryption does not depend on any outside device or firewall configuration.  Therefore, sessions may safely be conducted from any Internet connection, no matter how sloppy the computer security in the surrounding environment.    This allows sessions to safely be conducted from a physician’s home or small office without worry.  This also allows the sessions to be sent over the public Internet without any worry of unauthorized disclosure through hacking.
  4. Secure Telehealth video conferences pass through the server in its encrypted form, precluding any likelihood of unauthorized access by technicians.
  5. Secure Telehealth uses digital certificates.  A full certificate exchange between endpoints  (Public Key Infrastructure with a 1024 bit key) is used to insure that parties are who they claim to be.

 

Secure Telehealth provides customer  assistance in complying with Practice Guidelines for video-conferencing-based Telemental Health published by the American Telemedicine Association.  This includes protocols for insuring that privacy is maintained in the physical surroundings as well as in the electronic transmission of PHI.