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Experts Say “Great Execution” is required in order to make telehealth work.

What do experts mean when they say "Great Execution"?

1. Modify your back end processes (those with which the customer rarely comes in contact) to support an optimal user experience.

2. Get buy-in from your team.

3. Monitor changing payer requirements.

4. Educate Consumers on how this all works.

5. Get the telehealth device from wherever it "collects dust" to the consumer.

  Read below how several Secure Telehealth Customers are executing telehealth programs successfully.

 
 

Blue Valley Behavioral Health is one of the largest providers of Telepsychiatric services in Nebraska.

 “With any new service delivery system, it needs to be implemented wisely and having a particular strategy driving it. Secure Telehealth has allowed us to increase the number of clients we see, expand services, provide services in new environments, increase the productivity of our staff and increase our overall revenue.”    - Jon Day, Executive Director at Blue Valley Behavioral Health      

For more from Blue Valley, click here 

 

Annie Mills is the Director of Nursing for New Oakland Family Services with 9 locations in and around Detroit, Michigan. New Oakland has been  using Secure Telehealth to provide telehealth software for over two years. 

"Telehealth improves access to care for patients that would otherwise have to wait or not be able to receive specialty care. I can service my pediatric consumers and those in need of addiction care with much less wait periods."

 "Patients who are shy or nervous, but comfortable and familiar with gaming and interacting in a digital fashion, feel more relaxed. It can be intimidating for many people to be in a doctor’s office and they may feel too overwhelmed by the circumstance to reveal their real thoughts. But, sitting in a room by themselves gives them their own territory and personal space. "

 

Laurelwood Hospital in the Northeast Georgia Health System has contracts with other hospitals in the area to offer Psychiatric services.

"We have used Secure Telehealth for 6 years now...very user friendly and effective for our use. It is User friendly for both my staff and the remote hospitals we support. Secure Telehealth requires minimal to no IT support. I installed and I test the equipment/software monthly. It is Cost effective. The most affordable product that meets our needs. Initially, there seemed to be upgrades way too often. That has changed and less upgrades are required."

“We have seen Increased timely access for patient care and Reduction in overall cost of providing our services.” 

 

Dr, James Greenblatt from Walden Behavioral Health in Massachusetts shares how Secure Telehealth has helped his practice grow.

"Secure Telehealth was the easy option and the best way to get started and maintain lower cost and investment as we grew our programs”

“I was skeptical as a Psychiatrist of what kind of relationship you can have with a patient – would they be honest? Would they be able to read nonverbal cues? And I really feel that I can provide a good assessment – Everything from empathy to emotions and tears to a comprehensive exam is definitely do-able in Telehealth”

 

 

 

 

 

Last Updated on Wednesday, 12 September 2018 10:23